AI assistants recommend a product, not a brand.
ChatGPT sent the first order. The second is yours.
More and more first orders start in ChatGPT, Gemini or Perplexity. Those buyers never saw your homepage or your story. Oftenflow spots them and makes sure they learn your name.

They bought from you. They don’t know you.
Without a hello, the next order starts at the AI again, and it might suggest someone else.
Your usual welcome flow assumes people already know who you are.
How it works
- 1
Recognise the source
Oftenflow tags first orders that came through AI assistants and agentic checkouts.
- 2
Introduce yourself
A short, personal welcome at the right moment: who you are, what makes you different, how to reorder directly.
- 3
Win the second order
When their rhythm says they’re due, they get a reminder from you, not a new search in a chatbot.
AI shoppers
AI channel report
See how many first orders come through AI, and how many come back directly.
Welcome in your tone
Drafted by the agent, approved by you, sent by your own email tool.
Name that sticks
Tips like a direct reorder link or a small card in the parcel, suggested per product.
Ready for agentic checkout
Built for stores that sell through AI shopping channels as well as their own site.
63 customers placed their first order through ChatGPT this month and haven’t heard from you yet. I drafted a short welcome with your story and a direct reorder link.
Questions
How do you know an order came from AI?
From the order’s source and referral data where your store or channel provides it. Where it’s unclear, Oftenflow doesn’t guess.
Is this only for ChatGPT?
No. Any AI assistant or agentic checkout that sends orders to your store counts.